{"id":5944,"date":"2025-10-30T11:54:50","date_gmt":"2025-10-30T10:54:50","guid":{"rendered":"https:\/\/www.papiers-paviot.fr\/boutique\/?page_id=5944"},"modified":"2025-10-30T14:12:29","modified_gmt":"2025-10-30T13:12:29","slug":"faq-commande","status":"publish","type":"page","link":"https:\/\/www.papiers-paviot.fr\/boutique\/faq-commande\/","title":{"rendered":"FAQ Commande"},"content":{"rendered":"\n
\n

Questions concernant une commande ?<\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

O\u00f9 en est ma commande ?<\/p><\/div>

D\u00e8s que votre commande est valid\u00e9e, vous recevez un e-mail de confirmation r\u00e9capitulant les produits command\u00e9s et le mode de livraison choisi.
D\u00e8s que votre colis est exp\u00e9di\u00e9, un num\u00e9ro de suivi<\/strong> vous est envoy\u00e9 par e-mail afin que vous puissiez suivre son acheminement en temps r\u00e9el.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

Suivi de livraison<\/p><\/div>

Nous travaillons avec des transporteurs fiables (Colissimo, Chronopost, DPD, transporteurs sp\u00e9cialis\u00e9s…) pour garantir une livraison rapide et s\u00e9curis\u00e9e.
Colissimo \/ La Poste :<\/strong> https:\/\/www.laposte.fr\/outils\/suivre-vos-envois<\/a>
Chronopost :<\/strong> https:\/\/www.chronopost.fr\/fr\/suivi-colis<\/a>
DPD :<\/strong> https:\/\/www.dpd.fr\/suivi<\/a>
Saisissez simplement votre num\u00e9ro de suivi dans le champ pr\u00e9vu sur le site du transporteur.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

D\u00e9lais de pr\u00e9paration et d\u2019exp\u00e9dition<\/p><\/div>

Nos \u00e9quipes pr\u00e9parent vos commandes avec soin du lundi au vendredi<\/strong>.
Commandes pass\u00e9es avant 11h<\/strong> : exp\u00e9dition le jour m\u00eame<\/strong> (dans la mesure du possible).
Commandes pass\u00e9es apr\u00e8s 11h<\/strong> : exp\u00e9dition le lendemain ouvr\u00e9<\/strong>.
D\u00e9lai moyen de livraison en France m\u00e9tropolitaine : 24 \u00e0 72h<\/strong> selon le transporteur et la destination.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t

Et si je n\u2019ai pas re\u00e7u mon colis ?<\/p><\/div>

Pas d\u2019inqui\u00e9tude !
V\u00e9rifiez le lien de suivi dans votre e-mail ou votre espace client.
Assurez-vous que l\u2019adresse de livraison renseign\u00e9e est correcte.
Si le statut reste inchang\u00e9 plus de 3 jours ouvr\u00e9s<\/strong>, contactez notre service client via le formulaire de contact<\/a><\/strong> ou par t\u00e9l\u00e9phone au 04 78 20 73 07.
Notre \u00e9quipe fera le n\u00e9cessaire pour localiser votre colis ou lancer une enqu\u00eate aupr\u00e8s du transporteur.<\/p><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Questions concernant une commande ?<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5944","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ Commande – Papiers A.PAVIOT - 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